Refund and Return Policy
Returns
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You may request a return within 7 days of receiving your item.
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Items must be unused, unwashed, and in the same condition you received them, with tags and original packaging.
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Return shipping costs are the responsibility of the customer unless the item was incorrect or damaged.
Refunds
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Once we receive and inspect your return, we’ll notify you via email.
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If approved, your refund will be processed within 5–10 business days to your original payment method.
Non-Returnable Items
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Customized or made-to-order items
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Sale/discounted items
Exchanges
We only replace items if they are defective or damaged. To exchange, email us with your order number and a photo of the issue.
How to Start a Return
Email us at info@regalfashionz.net with your order number, reason for return, and a photo and we will guide you through the next steps.